Dear Yulanda

Just writing a quick THANK YOU regarding your help and support for our little one, Ryan. I only wish [our hospital] would offer services as professional and fluent as yours.

Laura was given no guidance in regards to breastfeeding at all, and was given the baby, and I quote, “He will latch automatically.” He never did.

Your advice and guidance came at the right time, and without it we would still be struggling. Your knowledge in regards to breastfeeding and nurturing came at just the right time.

Laura and I would definitely recommend your services to anyone in baby stress. 

Your service was very professional and thorough.

Thank you very much indeed.

Regards,

John H…..
Sales Executive

(Received 10 July 2008 via email)